If you need technical assistance with any aspect of your audio or video system, whether or not it involves Whirlwind equipment, we're here to help out. Please feel free to contact our technical support department at:
If you don't find what you are looking for, please let us know by emailing our technical support department at: techsupport@whirlwindusa.com or call toll free (U.S.) 800-733-9473, Ext.124. We'll be glad to help get what you need.
PRODUCT WARRANTY TERMS
Instrument, Microphone, Data cables
MK4, MKQ, Leader®, SN, ST, DMX, DKF ------------------------ Lifetime
BNC, ENC ---------------------------------------------------------------------- 5 years
All others ----------------------------------------------------------------------- 90 days
Medusa Snakes ----------------------------------------------------------- 10 years
US Audio Products ------------------------------------------------------ 10 years
IMP Interface Boxes
EDB1, MCT-7 ---------------------------------------------------------------- 90 days
All others --------------------------------------------------------------------- 10 years
Multipin Assemblies --------------------------------------------------- 5 years
Custom Interface Assemblies ------------------------------------ 5 years
Fiber Optic Assemblies ---------------------------------------------- 5 years
Power Link Products -------------------------------------------------- 5 years
Speaker cables
NL4, NL8, SK --------------------------------------------------------------- 5 years
All others -------------------------------------------------------------------- 90 days
Digital Networking Products -------------------------------------- 5 years
- All Whirlwind warranties are in effect from the date of purchase and must be accompanied by a dated sales receipt.
- Warranty items will be repaired or replaced at Whirlwind’s discretion
- Return of the product to Whirlwind is the customer’s responsibility.
- Return shipping of the repaired or replaced product will be provided free of charge,
to a USA address, via Ground service.
- Warranties do not cover damage resulting from abuse, unauthorized modifications or unintended use of the product.
